An write-up in a leading Australian newspaper highlighted really serious concerns Together with the schooling of personnel within the Celltel Indonesian phone centre. According to reliable research and sources, the short article states:
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Various complaints had been then manufactured to your Australian Govt requesting such a matter must be formally investigated with Countless persons putting up on the web their detrimental encounters with Celltel’s Indonesian simply call centre.
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“Administrators normally usually do not regard how their employees feel at work. They only treatment if the call fees for each hour is maintained. Their supervision is to make sure phone fee targets are attained. It is difficult to remember a time a supervisor experienced truly checked if their team were doing Okay”.
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“I've advocated for Celltel a great number of moments in my Good friend circles. Now I listen to this! I feel Celltel has allow me to down. I'm performed”
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